Kate Lakin - Kate's Home Support Services

Contact details

Kate Lakin


Mobile: 07557 654586
Email: kateshome11@gmail.com

List of services

Cleaning - general
Domestic Duties including sorting and organising
Gardening, mowing
Ironing
Laundry
Personal Assistant
Pet Walking
Pet Sitting
Phone calls and admin duties.
Preparing meals in the home
Prescription service/collection
Respite Care
Secretarial and administrative, support with paying bills, writing cards or letters either by hand or online.
Shopping assistance including internet shopping & collection of shopping.
Social Activities, going for walks to the seafront, countryside, garden centres, meeting others, visiting clubs, associations etc..
Befriending, buddying, companionship.
Support with dressing and showering if required.
Tip runs to get rid of small non bin/garbage items.

Coverage

Eastbourne, Pevensey, Normans Bay, Hailsham Pevensey Bay, Little Common and Bexhill

Availability

No availability at present

Charging and related information

Monday, Wednesday and Thursday - 8.30am to 2.30pm - £18p/h

Tuesday and Friday - 8.30am to 8.30pm - £18p/h

Block of 2 hours or more £16p/h

Weekends considered upon request - £22p/h

First 5 miles included in the hourly rate, £0.45p thereafter.

Expertise

Over 2 years’ experience helping clients with their cleaning/tidying, shopping, cooking and gardening tasks, helping to arrange doctors and hospital appointments, assisting with online tasks such as sending emails, bill payments and general googling as well as liaising with adult social care to prepare clients homes with specialist equipment prior to their return home after a short illness in hospital.

Experience

Household accounts, banking, admin, and IT. I have Wi-Fi/ internet connection and a Chromebook that I am happy to use with clients to help them with communication with others, shopping and general internet searches. Trained in power of attorney and bereavement processes from a bank's perspective but also give help and guidance to my customers.

During my time with the bank, I completed regular fraud training and have extensive knowledge with spotting and helping vulnerable customers, social engineering, money mules, romance & impersonation scams.

Background

I have spent 24 years in a banking environment, firstly accounting, then business finance, finally the last 13 years as a personal banker, assisting customers of all ages and backgrounds with many different banking, borrowing and insurance needs.

I enjoy helping people with their banking problems, resolving complaints and often find myself, especially with the older generation helping with non-banking matters looking up information for them via internet searches for customers that don't have access to the internet.

Providing excellent customer service has been at the heart of my banking career and something I look forward to carrying on with Support With Confidence.

I have a love of animals and for the past 20 have gained lots of experience with the keeping of tropical fish, cats, dogs, guinea pigs and hamsters. National Trust member, love the outdoors in all weathers.
Mum to 2 children and am proficient in various games on Nintendo switch!

Accreditation

Category listings

New search

Find the help you need